PROCESS CONSULTING

Better methods for teams

Proc Metoda maps your work, writes SOPs, and sets KPIs your team can use. You get fewer delays, clearer handoffs, and a plan your staff can follow.

Cinematic audit wall with modular cards, binders and oak ledges in a rain-cooled operations room

Metric 01

40+

SMEs supported

Metric 02

120+

workflow maps made

Metric 03

4.8/5

client rating

HOW IT WORKS

Four clear steps

Find delays, gaps, and rework in your current process map.

Deserted intake counter with aligned trays and bins under warm window light

5-day review

Process Audit

From £850

Find delays, gaps, and rework in your current process map.

Overhead cork workflow map with brass pins, string and tabs in warm late-afternoon light.

1-week sprint

Workflow Mapping

From £1,250

Bound SOP kit on linen mat with tray divider tabs, metal spine, and stamp block

3 SOP pack

SOP Development

From £1,500

Brass pucks and glass counters on a slate grid tray in dramatic side light.
01Metric workshop

KPI Planning

From £1,100

Set the few numbers that show if work is on track.

Low shelf with rollout kits moving from grey trays into teal-accented modules, lit by dust-filled daylight.
024-week support

Change Support

From £950

Help managers roll out new steps with less pushback.

Row of training kits and trays on a sunlit oak bench with warm shadows
03Half-day session

Team Training

From £750

Train staff on the new method with live examples.

SERVICES

Main process services

We look at your forms, handoffs, meetings, and delays.

Top-down audit tray with empty folders, divider stack, brass clip, and paper dust on stone
01

Review Current Work

We look at your forms, handoffs, meetings, and delays.

Corkboard route with teal cord, dots, and blank cards on pale wood.
02

Map The Flow

We draw each step, owner, and decision point in plain English.

Navy binder, tabbed dividers, acetate sleeves, and metal clip block on limestone
03

Build The Fix

We write SOPs, KPIs, and clear rollout notes for your team.

Rollout kit on a plaster shelf with practice modules, tabs and a compact tool case.
04

Support Rollout

We train staff, answer questions, and track the first weeks.

CLIENT WORK

Recent client results

90-minute audit call One process map Priority gap list SOP draft outline Email handoff notes

Billed onceBilled once

Starter

From £1,250

  • 90-minute audit call
  • One process map
  • Priority gap list
  • SOP draft outline
  • Email handoff notes
Most popular50% to start

Signature

From £3,250

  • Half-day process review
  • Two flow maps
  • Three SOPs written
  • KPI list and tracker
  • One live training session
  • Two rollout check-ins
Billed in stagesBilled in stages

Scale

From £7,500

  • Two-day site review
  • Five process maps
  • Full SOP library
  • KPI dashboard plan
  • Change plan for leaders
  • Four coaching sessions

WHAT CLIENTS SAY

Straight client feedback

Front desk and treatment teams used one flow, cutting booking errors in six weeks.

Dental reception and sterilization bay with aligned trays and polished stone counter

Healthcare

Cut Handoffs in a Dental Chain

Front desk and treatment teams used one flow, cutting booking errors in six weeks.

Warehouse dispatch lane with sealed crates, pick totes, and shrink-wrapped pallets in warm late light.

Logistics

Clean SOPs for a Food Wholesaler

Monthly KPI tray, face-down laptop, and sealed report folder on a dark desk

SaaS Ops

KPI Plan for a SaaS Ops Team

Identical retail onboarding kits lined on a sunlit shelf for five store setups.

Retail

New Hire Training for Retail

Studio workflow bins and trays aligned into one clear routing lane in a hazy industrial space

Agency

Change Rollout for a Studio Agency

Macro still life of process-mapping tools on travertine with brass clips and magnetic chips.

Workflow mapping

Mara Ellison

Macro still life of SOP binders, dividers, punch and clip case on a walnut bench.

Document systems

Daniel Voss

Workflow rollout tiles, amber and teal markers, and a relay box on an industrial ledge.

Team rollout

Priya Shah

Practice trays, sample blocks, and a fold-flat setup rack on a warm terracotta workbench.

Ops coaching

Ethan Clarke

Proof

Customer notes

Verified

Our team stopped guessing. The new flow made handoffs clear and cut daily back and forth.

Macro still life of process-mapping tools on travertine with brass clips and magnetic chips.

Claire Morton

Operations Director, Northgate Dental

Verified

We got SOPs that people actually used, and onboarding became much easier.

Macro still life of SOP binders, dividers, punch and clip case on a walnut bench.

Javed Khan

COO, FreshCrate Foods

Verified

The audit showed where work was stalling. One month later, output was steadier.

Workflow rollout tiles, amber and teal markers, and a relay box on an industrial ledge.

Nina Brooks

Head of Client Ops, Northline SaaS

Service area

London

Westminster, Camden, Southwark, Canary Wharf

Thames at blue hour with Westminster and the City skyline above a calm misty river

Area 01

London

Westminster, Camden, Southwark, Canary Wharf

White chalk cliffs above a hazy shingle beach and calm sea at golden hour

Area 02

South East

Reading, Guildford, Brighton, Maidstone

Misty Midlands canal skyline with brick warehouses, bridges, and reflective water at sunrise.

Area 03

Midlands

Birmingham, Coventry, Leicester, Nottingham

Liverpool waterfront at sunset with wet quays, calm water, and skyline high in warm haze

Area 04

North West

Manchester, Salford, Liverpool, Chester

The Map

Questions

Common client questions

Quick answers before visitors choose a product, service, or next step.

01What does a process audit cover?+

We review your steps, forms, handoffs, and delays. You get a clear list of gaps, risks, and fixes to start with.

02Do you work with small teams?+

Yes. Proc Metoda is built for SMEs and ops teams that need clear methods, not long slide decks.

03How long does a project take?+

Most audits take one week. Mapping, SOPs, and rollout support usually run from two to six weeks for most SMEs.

04Can you train our staff?+

Yes. We run live training, share simple guides, and help managers keep the new method in place after launch.

05Do you work remotely?+

Yes. We can work online across the UK, or visit your site when the project needs it for mapping or training.

06What happens after delivery?+

You keep the maps, SOPs, KPI plan, and handoff notes. We can also stay on for check-ins after launch if you want.

Monthly process notes

Get one short email a month with audit tips, SOP ideas, and KPI notes for SMEs and ops teams.